I had an account with 011Now and I must admit, their prices on Long Distance were very good, however, one day my whole account with money still in it, disappeared. I email the Company and after a week they credited me $20, but I had more than $20 to start with...anyways, after a few more months, my account disappeared again.
I contacted the Company by email but never got an answer back. I re-registered a new email and opened up a new account with $20. It worked for 3 months, than I noticed some "Quick numbers" that I had in my account, go missing. I re-entered the numbers, but all I got was a busy signal.
I emailed the Company three more time, but have not heard back from them. Now when I dial them, all I get is a recording saying 'the number you have reached is no longer in service' No notification from this 011Now as to what happened.
Did they go belly-up? Smells like another Small Business scam
Review about: 011now Account.
Reason of review: Poor customer service.
Monetary Loss: $20.
Preferred solution: Full refund.
I liked: Price.
I didn't like: No customer service.